Want to build a contact center that adapts to changing conditions?

Improve contact center security, agility, reliability, and cost conditions?

Meeting today's toughest contact center challenges A greater focus on customer experience is driving businesses into a new era for contact centers — where global teams of agents are empowered by technology to maximize their productivity, delight customers, and create competitive differentiation. The contact center is often the first or most urgent of your customer touch points, serving as a 24/7 global face and voice of the company. As such, businesses are increasingly finding ways to incorporate contact centers into the larger customer experience—transforming them into profit centers and ensuring they reflect the company’s values, messaging, and commitment to service. Find out now in the Amazon Web Services (AWS) eBook how to enable your contact center agents to work from wherever they need to be. Read now * This email has been sent to submitpostforlive@gmail.com * Unsubscribe from further emails relating to selected third party partners from New Scientist. * Read our privacy policy   Disclaimer This message is intended only for the use of the person(s) ("Intended Recipient") to whom it is addressed. It may contain information, which is privileged and confidential. Accordingly any dissemination, distribution, copying or other use of this message or any of its content by any person other than the Intended Recipient may constitute a breach of civil or criminal law and is strictly prohibited. If you are not the Intended Recipient, please contact the sender as soon as possible.  We and our third party service providers may use cookies and other web technologies in conjunction with this email. These technologies are used to understand activity with this email and on certain portions of our website. This enables us to improve our site, your experience on our site, and the offerings that we may provide to you. If you do not want these technologies placed on your device, please opt-out of receiving emails from us. New Scientist Ltd  Registered Office: 25 Bedford Street, London, WC2E 9ES  Registered in England under Company No. 10644366  Australian Office: Suite 3, Level 11, 100 Walker Street, North Sydney NSW 2060  Registered in Australia under ABN 22 621 413 170